Your California Privacy Rights - Annual Request Metrics (Calendar Year 2024)
As required by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), Lightcast provides the following summary of requests concerning personal information that we processed between January 1, 2024, and December 31, 2024:
|
Requests to Delete |
Requests to Know (What PI is Collected) |
Requests to Know (What PI is Sold/Shared & to Whom) |
Requests to Opt-Out of Sale/Sharing |
Requests to Limit Use of Sensitive PI |
|
|
Total Requests Received* |
16 |
8 |
8 |
110 |
0 |
|
Requests Complied With (In Whole or In Part) |
16 |
8 |
8 |
79 |
0 |
|
Requests Denied |
0 |
0 |
0 |
31 |
0 |
|
Mean Days to Substantive Response |
13.0 days |
13.6 days |
13.6 days |
9.1 days |
N/A |
|
Median Days to Substantive Response |
12.5 days |
9 days |
9 days |
10 days |
N/A |
*Requests are categorized based on the specific rights exercised. A single consumer interaction that includes multiple request types is counted under each applicable category.
- Denied Requests: During 2024, a total of 35 individual consumer requests were denied. The reasons for these 35 denials were:
- The request was deemed excessive: 26 instances
- The request was deemed repetitive: 8 instances
- The request was not a privacy-related inquiry: 1 instance
- Other Inquiries: In addition to the specific CCPA request types detailed above, Lightcast also processed 24 inquiries classified as 'General User Requests.' These were evaluated individually, and actions were taken based on the specific nature of each inquiry and whether it constituted a verifiable CCPA request under one of the defined categories.
This information is provided as part of our commitment to transparency and compliance with California privacy law. For more details on how to exercise your rights, please refer to Lightcast’s privacy policy here, or see https://oag.ca.gov/privacy/ccpa.